Last updated: May 2026
1. Who we are
Skyhawk Exterior Cleaning Ltd, Crawley, West Sussex
ICO Registration: ZC161194
Data Controller: Skyhawk Exterior Cleaning Ltd
Contact: info@skyhawkexteriorcleaning.co.uk
2. What personal data we collect
We may collect the following information: name, phone number, email address, property address, and details regarding your enquiry.
3. How we collect it
We collect data via website forms, phone calls, SMS, and our AI chat assistant.
4. Why we collect it and our lawful basis under UK GDPR
- Contract performance: Quoting and delivering our services.
- Legitimate interests: Following up on enquiries.
- Consent: Sending marketing communications.
5. How long we retain data
Active customers' data is kept for 6 years for legal and tax purposes. Enquiry-only contacts are retained for 12 months.
6. Who we share data with
We share data with our CRM platform and payment processors. We never sell your data to third parties.
7. Automated decision-making disclosure
Skyhawk Exterior Cleaning Ltd uses an automated AI assistant to handle initial customer enquiries. No purely automated decisions are made that have legal or significant effects on individuals. All final decisions are made by a human member of our team.
8. Your rights under UK GDPR
- Right to access
- Right to rectification
- Right to erasure
- Right to restrict processing
- Right to data portability
- Right to object
- Right to complain to the ICO at ico.org.uk
For more details, please see our GDPR Notice.
9. How to make a Subject Access Request (SAR)
To make a Subject Access Request, please email us at info@skyhawkexteriorcleaning.co.uk.
10. Changes to this policy
We will update the 'Last updated' date when changes are made. Please also review our Cookie Policy.